Terms & Conditions

Refund Policy & Legal Disclaimer

Effective Date: [04-20-2025]
Last Updated: [08-13-2025]

1. Overview

This Refund Policy outlines our standard procedures for refunds, exchanges, and cancellations. By completing a purchase from our business, you acknowledge that you have read, understood, and agreed to the terms herein.

2. Legal Disclaimer

The explanations and information provided in this Refund Policy are intended solely as general and high-level guidance on our approach to refunds, exchanges, and cancellations. They are not intended to constitute legal advice, nor should they be interpreted as guaranteeing any specific outcome in the event of a dispute.

Every business and transaction is unique, and refund rights may vary depending on the product or service purchased, applicable laws, and the jurisdiction in which you reside. We cannot anticipate every possible scenario, and therefore we recommend that you seek professional legal advice to understand your rights and obligations in full.

While this Refund Policy is designed to outline our standard procedures, it does not override any rights granted to you under applicable consumer protection laws. In case of conflict between this policy and such laws, the applicable legal provisions will take precedence.

3. Eligibility for Refunds

Refunds may be granted only under the following conditions:

The product or service was defective or not as described at the time of delivery.
The request is made within the applicable refund request window ([Insert # of days] days from purchase unless otherwise required by law).
Proof of purchase (receipt, order number, or transaction confirmation) is provided.
For digital products, the item must not have been downloaded, accessed, or used beyond any trial/demo period.
For services, the service must not have been substantially rendered or completed.

4. Non-Refundable Items & Services

The following are non-refundable unless otherwise required by law:

Customized or personalized products
Gift cards or store credits
Digital downloads or subscriptions once accessed
Services already rendered in whole or in part
Perishable goods or items with health/hygiene concerns if opened

5. Digital Products & Subscriptions

For digital goods, refunds will not be issued after download/access unless the product is defective or otherwise fails to function as described. For subscriptions, cancellations will stop future charges but will not retroactively refund past payments unless required by law.

6. Chargebacks & Dispute Policy

Unauthorized chargebacks are strictly prohibited. By purchasing, you agree to contact us directly to resolve any issue before initiating a chargeback with your bank or payment provider. We reserve the right to dispute any chargeback and provide proof of fulfillment, usage, or delivery.

7. Processing of Refunds

Approved refunds will be processed within [Insert #] business days to the original payment method. Processing time may vary depending on your financial institution.

8. Jurisdiction & Governing Law

This policy is governed by the laws of The United States without regard to conflict of law principles. Consumers in other jurisdictions may have additional rights under local laws.